
If securing the connection fixes the issue, you can stop here.
Make sure the Ethernet connection on the Gateway pod is secure and run the ISP Speed Test in the HomePass app to get a baseline. The Ethernet connection between the Gateway pod should always be checked first if the ISP Speed Test results in a slower speed than 100 Mbps and the expected ISP download speed is greater than 125 Mbps. Note for original Plume Pod owners. When using an original Plume Pod as the Gateway, there is a reporting limit for the built-in ISP Speed Tests of around 200Mbps, even if your Pods are delivering higher speeds over Wi-Fi.
If those results are not close to your ISP's advertised speed, these tests will help you find the cause.
Plume's built-in ISP Speed Test measures the speed of the link from your Gateway pod to your ISP using Ookla's speed test servers.